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Customer Testimonials

What Our Customers are Saying About Us

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What our customers are saying about Victory Van....

Frederick Reviews: Sterling Reviews: Alexandria Reviews: Coral Springs Reviews:

...the only one of the three van lines I contacted who was willing to provide that level of personalized support....


Victory Van Folks,

This is just a very brief note to say Thank You! I was very happy & satisfied with the exceptionally responsive & detailed support from Jim McGuire, the move consultant. He contacted me immediately following my on-line request for an estimate, and then traveled out here to the rural Shenandoah Valley area the very next morning in order to make an accurate on-site evaluation of exactly what is needed for our shipment out to the Denver area --- the only one of the three van lines I contacted who was willing to provide that level of personalized support.

With that kind of quality service, plus a better price than the competition, it was no problem in deciding to pick Allied Van lines as the company to do our final move of stuff from Virginia to Colorado.

Thanks again,

Harvey & Karen Browne

...the most courteous and efficient movers I’ve worked with by far...


"Hi Neal!  Your team was great! They were the most courteous and efficient movers I’ve worked with by far (and I’ve done a few office moves in my day.) Please share with them how much I appreciate everything. "

Bri

He was pleasant and professional and answered all of our questions...


"Good morning I hope you both are doing well.  I wanted to take a brief moment and reach out to you in regards to my experience with Jim McGuire yesterday.  Jim came by our home to do an inventory and quote for our upcoming move.  Jim was wonderful to work with.  He was pleasant and professional and answered all of our questions.  Jim reached out the previous evening to confirm our appointment and was flexible to work around our changing schedule.  Jim was prompt on the day of our service and provided our quote that evening.  Thank you for the wonderful service and employing great people like Jim!"

Jon

Juan and his crew were courteous, adaptive ...


"Juan and his crew were courteous, adaptive to a difficult parking situation, and powered through an especially strenuous distance to deliver 6000lbs of household effects, including in inclement weather. The entire crew maintained steady progress and it was an overall very positive move for me although stressful for all(sharing an alley with the MARKET COMMONS delivery and loading dock."

Department of State employee

 

You guys did a fantastic job and would recommend you to anyone...


"I can’t believe it, but it’s been almost a year since you helped move me from northern Virginia to Denver.  You guys did a fantastic job and would recommend you to anyone who is moving themselves.

Copied on this email is a friend of mine.  He will be moving soon and asked if I knew of a reputable company, so you immediately came to mind."

Derek A. Dabbs

 

The pack, pickup and delivery was one of the best moves we've had...


"The move from Woodbridge, Virginia to Surprise, AZ, went well.  The pack, pickup and delivery was one of the best moves we've had and being a military family we had lots.  The 2400 mile trip across 7 states

was uneventful.

Thanks for the terrific service.  We definitely picked the right moving company!"

Mark and Gail Budgeon 

 

I would like you to be aware of the stellar service I received in your warehouse...


"I would like you to be aware of the stellar service I received in your warehouse yesterday.

I had a very unpleasant  experience w/ Victory Van Lines of Alexandria, VA when moving out of our Charles Town, WV home in Aug of 2019.  The shipment was destined for Costa Rica w/ storage in your warehouse for up to a year.

No need to bore you with the details, but needless to say I was ready to let the better business bureau & social media know of my experience but I am ever so glad I held off until trying to straighten it out (for the 2nd time); once at the Sterling Warehouse (unsuccessful) and then again yesterday at your warehouse.

I cannot compliment your staff enough.  On the warehouse floor - Bonnie Murphy & her crew were true pros.  She understood the need to accurately document each box contents, together we found many errors in labeling & in some case opened packages that had no labels on them in order to identify for customs officials.  They worked diligently to correct the problems that occurred during the original packing phase of this move.

Their professionalism is noted & you should feel lucky to have such a staff working for you.  It was a long day & they got it done.  My shipment will not sit in the customs office in Costa Rica for 6 months trying to clarify.  I sincerely thank them & their work ethic.

Your office staff, Kylie Alexander got my storage fees reconciled & I was able to make my account current.  Again appreciated. "

--Marjorie Garrett 

 

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