Hotel Logistics: OS&E Solutions

Ever wonder how a hotel gets a unified look from top to bottom? It happens through the right selection of Operating Supplies and Equipment (OS&E), those items that create the hotel’s unique image and make it stand out.What is OS&E?

OS&E refers to all the things a hotel, restaurant or catering company needs to keep operating and that are not part of its Furniture, Fixtures and Equipment (FF&E). OS&E is anything that’s movable and not disposable, for instance, a pen or a dish cover or a piece of artwork. Most hotels and resorts mark their OS&E items with their logo, and usually keep them in the same color scheme.

Receiving and delivering OS&E is a big job that involves juggling many items, from shipping logistics to customs clearance. Victory Van is experienced in every phase of OS&E receiving, packing and delivery. Our team of dedicated experts is ready to take over this job for you, from first step to last.

Victory Van is fully equipped and able to handle every type of OS&E, whatever its size. Small Items and large.

Small Items

• Ashtrays
• Bed linens and tablecloths
• Mini Sized drinks
• Travel-size toiletries
• Minibar items
• Coasters and tent cards
• Notepads, stationary and folders

Large Items

• Buffet setups.
• Ironing boards and irons.
• Room service trays.
• Steam tables.
• Floor lamps.
• Outdoor ashtrays.
• Paintings and mirrors. 

Victory Van provides a full lineup of OS&E services, backed by our ironclad guarantee and the industry’s highest customer satisfaction ratings.

• Receiving, real-time inventory and warehousing of all items.
• Take-down and setup, including in-room installation.
• Full-coverage insurance with different options to suit your needs.
• Constant monitoring and tracking so we always know where your goods are.
• Delivery to your receiving area, lobby or individual rooms.
• Victory works with domestic and international vendors.
• We can handle new construction, renovation and commercial moves. 

Hotels, restaurants and catering companies rely on Victory Van’s experience to keep their businesses functioning with only minor interruptions when it’s time to move.

Some of our customers include

• Hilton Hotels.
• Extended Stay America
• Renaissance Hotels.
• Westin Hotels.
• And many others, locally, nationally and internationally

Contact us for a detailed listing of our hotel OS&E experience.

Hotels and their hotel logistics department, rely on OS&E to create their image, and they rely on suppliers like Victory Van to get their OS&E delivered safely, on time and with zero problems.

Why they count on Victory?

• We’re fully versed in all export and import logistics compliance.
• Victory has expertise in customs clearance and regulations.
• Over 50 years of experience in duty review and control.
• Victory works with a vast network of Allied agents and service providers.
• We’re available day and night.
• We control our own storage units, providing the highest level of security and safety for your OS&E items.

Why should you count on Victory?

 Start with a phone call and get a free estimate. Victory Van will handle any OS&E job, no matter how big, small or complex it is.

• We begin with a thorough plan and an upfront estimate.
• We back everything we do with our 10-point satisfaction guarantee.
• Victory takes into account your needs, schedule and budget.
• You receive the level of dedicated customer service that you only get with an employee-owned company. Thorough, detailed paperwork so you won’t have any worries about compliance or shipping laws.
• We’ve been doing this decades and our knowledge and experience are unmatched in the industry. 

Don’t take our word for it. Give Victory a call today and discover for yourself how easy it is to make your OS&E headaches go away. We’ll handle everything and let you get on with the important business of running your hotel.